Robin Dreeke
Retired Chief of FBI Behavioral Analysis Program; Best-Selling Author
Using his entertaining stories of recruiting foreign spies, Robin Dreeke provides audiences with actionable techniques for developing a culture of trust.
For businesses to succeed, excellent customer service is of the utmost importance. However, it can be difficult to identify areas of improvement and to create solid plans for success in this space, especially when customers expect issues to be resolved faster than ever. Good news: customer service speakers who specialize in positive customer experiences and building brand loyalty can help your team learn to be the best it can be. Whether it’s customer experience improvements, VIP programs, or customer retention, our speakers will give your attendees an empathetic view of service in the digital age. WSB’s roster of expert customer service and customer experience speakers can help your team build out strategies for providing top-notch service and encounters every time. Available for in-person or virtual events and meetings.
Bestselling Author; Harvard Kennedy School Adjunct Lecturer; Founder and CEO, Global Public Speaking; Leadership Communication Speaker; Former Opera Singer
Chief Product and Research Officer at Tethr and Best-Selling Author of The Challenger Sale, The Effortless Experience, and The Challenger Customer
Founder and Chairman of Zimmerman Advertising, Philanthropist, Author, Mentor, Previous Professional Sports Team Owner, Land Baron
Founder and CEO, Resilience Academy; Author of The Myth of Stress/Breaking the Stress Cycle
CEO/Founder, Steiner Sports; CEO/founder, CollectibleXchange, Athlete Direct, and Stadium Authentics; Notable Author of “You Gotta Have Balls,” “The Business Playbook,” and "Living with Purpose"
CIO Advisor; Expert-in-Residence, Women in Leadership, Harvard Professional and Executive Development Programs; Contributing Editor, CIO.com
Growth, Innovation and Sales Transformation Expert and Advisor; Former Chief Growth Evangelist at Salesforce; 2x WSJ Bestselling Author, 2x Top Business Thinker in the World by Thinkers50
Chairman of the Board at Nornorm (backed by IKEA), Digital Transformation Speaker, Co-Creator of Skype, Author, and Investor
Author, Creating Superfans; Host, "The Creating Superfans" Podcast; Founder, The Superfan Company; Former Chief Experience Officer, Experience.com
Adventurer and Advocate for Building Corporate Resiliency and High-Performance Teams; CEO, Healthy Habits; Podcast Host; Former Broadcaster; Soon-To-Be-Author
Serial entrepreneur, New York Times bestselling author, and venture capital investor
Didn’t find the customer service speaker you were looking for? WSB works with many of the industry’s top speakers each year. Our team of experienced speaker agents is committed to helping you find the perfect speaker for your event. Please contact us for a custom proposal.