customer service Speakers

Kat Cole is creating a personal legacy of evolution that transcends industries and job titles.

A creative culinary innovator and exemplary business leader, José Andrés inspires people across the globe with his dynamic vision and diverse projects aimed at making the world a better place through the power of food.

Richard Montañez's riveting and inspiring story proves that all of us are just one great idea away from our dreams. Hear this one-time janitor tell you how he fanned a spark of innovation into the billion dollar worldwide...

A trailblazing voice, Stephanie Chung empowers corporate, sales, and women leaders to reach new heights through powerful personal stories, lessons learned, and proven strategies from her decades-long career.

As founding president and COO of Ritz-Carlton, Horst Schulze established a new standard of excellence in his industry. He energizes organizations to reconnect with their service commitment.

Former Tesla, Apple and GAP Inc. executive, George Blankenship, drives businesses toward innovation and transforms companies from status quo market contenders to forward-thinking and dynamic companies of the future.

As the former co-CEO of Chipotle, Monty Moran led the expansion of the brand from 400 to more than 2,500 locations and brought in more than $23 billion in revenue. His people-first leadership is grounded in the belief...

Michele Thornton Ghee has worked at some of the world’s most powerful media brands, helping organizations leverage cultural relevance and create programs that connect authentically to consumers. A global leader and powerhouse visionary, she teaches audiences about personal...

Nicholas Epley shares his groundbreaking research on why we so routinely misunderstand what's going on in the minds of others, from our coworkers, customers and competitors, to even our family members and friends.

Ann Rhoades people-centric values are at the core of JetBlue's extraordinary success. She shows how great things happen when organizations believe in their people—and give them the authority to succeed.

Martin Lindstrom reveals the science behind why we buy, having peered inside the brains of 2,000 consumers. His findings shatter conventional wisdom.

Ted Leonsis champions the uncommon belief that happiness drives success in business.