Erica Dhawan

Get Big Things Done: The Power of Connectional Intelligence

In today’s fast-paced work environment, we’re overwhelmed with endless meetings, emails, and cross-team inefficiencies that stall productivity and create unnecessary silos. Our collaboration skills aren’t always delivering the impact needed to fuel real business value. Enter Connectional Intelligence—a groundbreaking approach as transformative as Emotional Intelligence was in the 90s. By leveraging Connectional Intelligence, today’s teams become superconnectors, accelerating innovation, breaking down silos, and driving measurable impact, whether working in-office or global, distributed, hybrid, multi-generational or matrixed teams.

Learning Outcomes:

• Master Collaboration Overload: Discover effective strategies to combat communication fatigue and foster genuine, innovation-driven relationships.
• Break Down Silos Across Spaces: Gain the tools needed to keep teams aligned, accountable, and motivated across in-person and digital platforms.
• Drive Collaboration and Innovation: Learn actionable steps to build loyalty, respect, and seamless collaboration and innovation across your stakeholder networks, no matter the physical distance.

Collaborate Faster and Further, Together

Email replies that come a week late, video calls full of “Oops… sorry, no, you go” and “Can you hear me?”—is it any wonder communication is often more challenging than it should be? Somewhere along the way, our ability to effortlessly connect seems to have slipped through the cracks of 21st century work.

Humans naturally rely on body language to build trust and connect. But with much of our communication now happening behind screens, traditional body language signals have shifted—or have they? In this keynote, Erica shares groundbreaking research and engaging stories to decode the new signals and cues that have replaced traditional body language across genders, generations, and cultures. In person, we lean in, smile, and make eye contact to show we’re engaged. Online, reading carefully is the new listening, writing clearly is the new empathy, and sometimes, a quick video call is worth a thousand emails.

Erica’s keynote empowers teams to learn Digital Body Language and establish clear and collective norms for connection, trust, and innovation, whether they’re collaborating in person or online.

Learning Outcomes:

• Recognize Your Collaboration Style: Identify the digital body language signals you may be sending, intentionally or not, and define your approach for greater impact.
• Build Cultures of Clarity Across Platforms: Create an environment of intentional communication across email, phone, IM, text, video, and in-person meetings.
• Craft a Dual-Mode Collaboration Strategy: Develop practices that nurture valuable relationships, whether team members are working side-by-side or remotely.
• Eliminate Frustrations: Break the cycle of unnecessary meetings, missed deadlines, and digital misunderstandings to drive effective, timely collaboration.

Win Together: Building Resilient and High-Performing Teams in the Age of AI

Step into a transformative keynote experience with WSJ bestselling author and renowned teamwork expert Erica Dhawan. This is more than just a presentation—it’s an invitation to unlock the full potential of your teams amidst the fast-evolving AI landscape. Erica’s keynote offers a powerful roadmap, bridging the gap between human ingenuity and AI innovation, with practical tools to drive peak performance and foster remarkable innovation.

In this high-impact session, Erica shares precise, research-backed strategies for creating resilient, forward-thinking teams who leverage AI to drive team ingenuity, imagination and breakthrough results. From leading through the complexities of AI to turning digital challenges into opportunities, this talk provides everything you need to empower yourself and your team to excel in the modern workforce. Spoiler alert: AI won’t replace us, but those who master it will redefine the future of work and win.

Key Takeaways for High-Performing Teams:

• Cultivate Trust Amid Transformation: Master proven techniques to build and maintain trust during times of rapid change and technological advancement.
• Thrive Through Uncertainty: Walk away with actionable insights to boost team engagement and collaboration, reduce friction, and foster agility in today’s unpredictable landscape with AI.
• Leverage AI as a Catalyst for Leadership: See AI as a powerful ally, not a competitor, and discover ways to harness its potential for organizational success, revenue generation and smarter decision-making.
• Foster a Culture of Team Spirit: Build a collaborative environment where innovation, experimentation, and genuine connection thrive.